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4 Disciplines to Organizational health

One of our pastors, Jonathan Welch, put together a very helpful summary and evaluation of Patrick Lencioni’s new book The Advantage: Why organizational health trumps everything else in business. He presented it at our staff meeting today and I found the principles to be really strong. So with Jonathan’s permission I’m sharing them here:

Basic Thesis: the competitive advantage in business is organizational health. This principle alone trumps everything else in business, including strategy. This means choosing “healthy” (e.g. minimal politics, minimal confusion, high morale, high productivity, low turnover) over “smart” (e.g. strategy, marketing, finance, technology). Yet most companies choose smart over healthy all the time.

Structure of the book: 4 Disciplines to Organizational health

Lencioni breaks down how you get health through 4 basic disciplines every organization should operate under

1. Build a Cohesive Leadership Team. This means you build real trust (where people can admit fault without fear), you master conflict (not run from it or over-engage in it), reach commitment from everyone, embrace accountability, and focus on collective goals that supersede individual department goals.

2. Create Clarity. he gives 6 questions to answer to get to clear on your goal. you know I’m big on clarity.

  1. Why do we exist?
  2. How do we behave?
  3. What do we do?
  4. How will we succeed?
  5. What is most important, right now?
  6. Who must do what?

3. Over-communicate Clarity. CEOs need to see themselves as CROs. Chief Reminding officers. Communicate well.

4. Reinforce Clarity. Don’t rely on generic formats alone. encourage departments to come up with their own phrasings and forms.

Thank you jonathan for putting this together. Great disciplines I know I will employ and encourage you to do as well!

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